Packet Structure Invalid

By uidai_admin at 2020-11-11 • 2 collector • 646 pageviews

escalate to tech support

4 Replies | Last update 2020-11-17
2020-11-12   #1

Rejected Packet Structure Invalid.xlsx


Reason for rejection may please be intimated to avoid such mistakes in future. Residents are now paying fees additionally which causes inconvenience to few customers. 

2020-11-12   #2

Reply to #1 @dhamotharan : Dear Sir, we will take up the matter with tech support.

2020-11-13   #3

Reply to #2 @uidai_admin :

Sir It is said that it is technical issue, these packets will be taken for reprocess. But one month back rejected with the same reasons packets are yet to be reprocessed.still many packets new enrollment ,mandatory biometric update packets rejected daily with same reason ,please resolve the issue at the earliest to avoid customer complaint

2020-11-17   #4

Reply to #3 @shashib1990 :

Your concern is noted and shall be taken up with the tech support.

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